Twitter CEO Jack Dorsey explained a glitch that led some users to automatically follow the @POTUS account that was taken over by President Donald Trump Friday.
Dorsey said in a series of tweets (embedded below) that as part of the transition from former President Barack Obama to Trump, followers of @POTUS prior to Friday’s inauguration were slated to follow both @POTUS and @POTUS44, where the tweets from the Obama administration are archived.
However, more than 500,000 Twitter users who followed @POTUS44 after a certain time period were automatically set up to follow @POTUS due to the glitch.
Readers: Were any of you affected by this glitch?
All: we investigated what happened here, and we made some mistakes (which have been corrected). Some context first. https://t.co/W1n3Xs6LaN
— jack (@jack) January 21, 2017
The Obama Administration worked with all their platforms to craft a transition plan: https://t.co/cyMrananrg
— jack (@jack) January 21, 2017
Because @POTUS is an institutional account (not personal) they felt it only fair to transition accounts with followers intact, but 0 tweets.
— jack (@jack) January 21, 2017
We kicked off that plan at 12p Eastern yesterday: https://t.co/z9DVkI2xAv
— jack (@jack) January 21, 2017
If you were following @POTUS before 12pET, by end of day you'd be following *two* accounts: @POTUS44 (44th Admin) and @POTUS (45th Admin)
— jack (@jack) January 21, 2017
Two issues were reported during the day which we spent the night confirming and have now corrected:
— jack (@jack) January 21, 2017
1. People who followed @POTUS44 (Obama Admin) after 12pET were mistakenly set to also follow @POTUS (Trump Admin).
— jack (@jack) January 21, 2017
1. People who followed @POTUS44 (Obama Admin) after 12pET were mistakenly set to also follow @POTUS (Trump Admin).
— jack (@jack) January 21, 2017
This also affected other official Administration accounts like @VP, @WhiteHouse, and @PressSec.
— jack (@jack) January 21, 2017
This also affected other official Administration accounts like @VP, @WhiteHouse, and @PressSec.
— jack (@jack) January 21, 2017
We believe we've corrected all accounts to reflect your follow/unfollow intent. We're sorry for the mistakes made here, and thank you all.
— jack (@jack) January 21, 2017
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